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Find out the latest industy news and insights from the team at Send

Who we are

Weʼre the UKʼs smartest Direct Mail business, saving our clients up to 60% on their campaigns by getting obsessive with the details.

As leaders in direct mail, mail fulfilment, personalisation and data services you can count on Send DM to deliver expert service and improved ROI on all your direct mail campaigns.

Key services

  • Direct Mail
  • Print and
  • Mail Fulfilment
  • Postage
  • Data Services
Direct MailAsset 2

Call-back, click-through, customer enquiries, completed sales… whatever your measure of success, Send DM’s smart thinking will help you get where you want to be.

Print and
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From dynamic, data-driven content, to specialist print finishing, to large quantity fast-turnaround – Send DM has the expertise, the technical services and the team to bring your vision fully to life, and to drive your campaigns to success.

Mail FulfilmentAsset 2

From high-volume machine enclosing, to bespoke hand-finishing, to polywrapping and more. We’ll advise you on selecting the most suitable formats, the ones that will deliver the most efficient and cost-effective solutions.

Having the right conversation early in the planning process is the first step towards improving the results and return on investment of your campaign.

PostageAsset 2

Size, weight, content, purpose, destination, format, timescales, proof of delivery – the complexities of postage can almost feel like a ‘dark art’. So much to know. So many ways to be caught out.

Here’s one example. It might seem that it’s simply a letter in an envelope but the question is, does it qualify as advertising mail or business mail? Think hard. The answer has major implications on how far a budget will go.

Data ServicesAsset 2

We’re geeky when it comes to data. Geeky in a good way. Our expert analysts get a buzz from keeping data clean, relevant and in the best possible order. Even better, is finding ways to drill down to the really useful information – identifying segments within data sets that allow you to target the right people, with the right message, at exactly the right time.

Our reputation

We don’t just send. We deliver results.

What is it in our make-up that allows us to consistently add value to our clients’ businesses? What are the special characteristics that Send DM brings to the table? Perhaps it’s best that we leave it to our clients to sum things up...

  • "…really pleased with the service." Canary Wharf
  • "Thanks for managing this one so well" N9
  • "“I would like to thank all at Send for their support through our business growth.”" View case study



Send DM has extended our direct mail expertise to the far expanses of Mongolia thanks to an exciting challenge from leading travel media company and the world’s number one travel guidebook brand, Lonely Planet. Extending Lonely Planet’s pioneering use of...

11 October, 2018

data analyst working on data


Data cleansing is a blend of data analysis processes that help you fix critical issues in your data and enhance its value through segmentation and insights.

10 July, 2018



The General Data Protection Regulation (GDPR) that came into effect in May 2018 has made the marketing industry think deeply about the way it uses and processes customer data. In this article, we examine the effects of GDPR on direct mail marketing.

25 June, 2018

Direct Mail Return On Investment


Your direct mail ROI will correlate closely with your response rate – factors like the quality of your data, your creative and your offer will become essential to a good high response and better ROI. Targeting the right person with the right message and right offer should generate well-deserved profit for you and a great return on investment for your direct mail campaigns.

14 June, 2018


Our process

Not sure of the process? Got an idea that needs developing?

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Contact us by phone, email or online form

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Tell us about your mailing requirements

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We’ll work out the best solution